Privacy Policy for 3Days KSA

Introduction

At Memvera, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how 3Days KSA, a gym and fitness membership management application, collects, uses, shares, and safeguards user data. By using the 3Days KSA app, you agree to the practices described in this policy.

1. Information We Collect

Personal Information

• Account Information: Name, email address, phone number, and contact details provided during registration or profile setup.
• Payment Information: Payment details required for memberships or services. Payments are processed securely through trusted third-party payment providers. We do not store full payment card details.
• Professional Information: For trainers and fitness professionals, we may collect qualifications, availability schedules, and affiliated gym details.

Fitness and Usage Data

• Workout history, gym attendance records, and personal fitness goals.
• Class reservations, booking preferences, and in-app communication records.

Additional Information

• Feedback, support requests, and inquiries submitted through the app.
• Content voluntarily shared by users, such as profile photos or notes.

2. How We Use Your Information

We use the collected information to:

• Manage gym memberships, bookings, and payments.
• Enable communication between members, trainers, and gyms.
• Personalize user experience, including workout suggestions and class notifications.
• Improve app performance and services through analytics and feedback.
• Comply with legal obligations and resolve disputes.
• Send service-related updates and notifications (marketing communications are optional).

3. Information Sharing

We do not sell or rent your personal information. Data may be shared only with:

• Fitness Professionals and Partner Gyms: To manage schedules, attendance, and memberships.
• Service Providers: Trusted third-party partners such as payment processors and cloud services, operating under confidentiality agreements.
• Legal Authorities: When required by law or to protect rights, safety, or property.

4. Data Security

We apply industry-standard security measures, including encryption and secure server protocols, to protect user data from unauthorized access or misuse. However, no digital system can guarantee absolute security.

5. User Rights

You have the right to:

• Access, update, or delete your account information through the app.
• Opt out of non-essential notifications or communications.
• Request access to, correction of, or deletion of your personal data by contacting support@memvera.com.

Depending on your location, additional rights may apply under data protection laws such as GDPR or CCPA.

6. Data Retention

We retain personal data only as long as necessary to provide services, meet legal requirements, or resolve disputes. Inactive accounts may be deleted after 12 months of inactivity unless otherwise required by law.

7. Third-Party Services

The 3Days KSA app may include links to third-party services such as payment gateways. We are not responsible for their privacy practices and encourage users to review their privacy policies.

8. Children's Privacy

3Days KSA is intended for users aged 13 years and older. We do not knowingly collect personal data from children under 13. If such data is discovered, it will be promptly deleted.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in services or legal requirements. Users will be notified of significant updates through the app or via email. Continued use of the app after updates indicates acceptance of the revised policy.

10. Contact Us